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First of all, my building forced me to have this service provider. Their customer service is terrible and they get mad when you call repeatedly with the same issues.

They never resolve the issues. The actual cable and internet service is terrible. The cable freezes, the internet is slow. It's just no good.

When you call all they can ever say is "well I'll have to get someone out there. Yet they never come or when they do they can't find an issue. Then I cancelled my service two months ago and am still receiving bills and statements. Every time I call they say someone will get back to me and no one ever does.

Or they say it has been taken care of yet I'm still being billed. I'm sick of it!

Something needs to be done with this company. It's a scam!

Location: Opa Locka, Florida

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Just send a complaint letter to your state's attorney general's office. Tell them your experiences with them and tell them they are harassing you.

Copy Hotwire.

Then copy the better business bureau. Once you contact the Attorney General that billing BS stops.

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