Product: Hotwire Communications Technical Support Clear all filters (0 of 5 reviews match)
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Hotwire Communications - Nightmare

One hour 40 minutes for service man to have his phone answered , 2 useless technicians and finally an engineer to fix TVs after vacation hold. Unbelievable
1.0
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Hotwire Communications Technical Support
#1402306
I had Hot Wire come over for another service visit. I was present. I asked the rep why he had not hooked up the On Demand service in his last 4 service calls and he stated it was because we needed a power strip at the outlet. He had never put this in any notes or told...
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Anonymous
Chuck

I hope you overdraw your checking account with your On-demand wastefulness. How dare you blame a single underpaid employee for following his job instructions ?

2.1
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Hotwire Communications Technical Support
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#1278949
After a discrepancy on the time of service, Ernesto, fixed the cable, in minutes. He apologized for the discrepancy and did a good job. We all make mistakes. The important thing is to recognize our mistakes and try our best to solve the situation. He did just that....
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Hotwire Communications Technical Support
#1121868
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Hotwire Communications - Technical Support Review from Fort Lauderdale, Florida

Internet and cable are out. Called customer service number and they couldn't give me any information at all. Told me they didn't have a time frame for correction. Absolutely no help when their service is not working. Wish I still had Comcast :(
1.0
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Hotwire Communications Technical Support
#1079648
So my cable is out and has been since the 9th.Two days of me calling them to see when they can fix. They never call me though. Earliest they can have someone out is the 19th. There website says whit glove service blah blah blah. I can't wait to push to get rid of...
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1.0
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Hotwire Communications Technical Support
#1059261