I've been paying for 15mbs speed, which is the highest they offer lol, since January of 2016 and I have never had a speed test result above 5mbs. I haven't had phone service for a freaking week.
Hot Wire is hands down the worst f*^*ing company I have ever dealt with in my life. Excuse, after excuse, after excuse.
If I had the opportunity to beat the f$%K out of everyone of the sob's I do it slowly and methodically.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss bad quality of hotwire communications internet service. Hotwire Communications needs to read this review and look into the issue (if any) according to poster's claims.