Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
1 comment

For the last 3 months I've been trying to get my bill corrected. On the first bill they over charged me and never applied a $50 credit for their technician never showing up or calling me when my service was being installed.

After several phone calls one of their Supervisors was extremely rude and kept talking over me.

He was so condescending! Then to be even more rude he put me on hold and never came back on the phone.

Product or Service Mentioned: Hotwire Communications Customer Care.

Reason of review: Poor customer service.

Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

I hate hot wire they tell you one thing and do what they want to my bill was 50 then 65 then 89 now 150 how

You May Also Like