Hotwire Communications - Outdated, unreliable, monopoly trap for condo owners
Our building in downtown Miami has an exclusive contract with Hotwire Communications. As a new condo owner we are trapped without any alternative and cannot change provider.
The equipment is outdated (think early 2000's), there are no options to program the DVR remotely, the technology does not support TIVO and the overall interface and tools are pathetic, underdeveloped and way behind the current offers from main providers.
I wish we could find a way out!!! One day we hope to have a decent provider.
Reason of review: Bad quality.
Hotwire Communications Cons: Technology, Quality, Service, Apps, Interface.
Location: Bogot, Distrito Especial
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Please avoid publishing any personal information and promotional content
On behalf of Hotwire Communications we would like to apologize for the issues you are experiencing with your Hotwire services. Your satisfaction is very important to us and we would like the opportunity to assist you further to reach a resolution.
To protect your privacy, please send us an inbox message here: http://goo.gl/D606UD with your Hotwire account number, the best way to reach you and any additional details regarding your issue.
One of our Customer Service Managers will reach out to you directly.
Sincerely, Hotwire Communications Web Team
On behalf of Hotwire Communications we would like to apologize for the issues you are experiencing with your Hotwire services. Your satisfaction is very important to us and we would like the opportunity to assist you further to reach a resolution.
To protect your privacy, please send us an inbox message here: http://goo.gl/D606UD with your Hotwire account number, the best way to reach you and any additional details regarding your issue.
One of our Customer Service Managers will reach out to you directly.
Sincerely, Hotwire Communications Web Team