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Hotwire Communications - Issues w/ network/TV

Constant TV/network interruptions Network slow- wireless boxes drop off network
#1362464
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Hotwire Communications - No customer service

Every time I call I’m put on hold with annoying music and after 10 minutes I give up. Comcast was awful, but at least they gave an option for them to call back. Now I decided to initiate an online chat. The page says approx 1 minute wait time. Waiting for over ten minutes and disconnecting. Will try again tomorrow.
#1352122
I call them to change my pass word because I have someone hacking in my personal stuff and every time I call them they give me the hardest time about changing it and tell me they have to send someone out to change it I never heard if that’ before it big company u...
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1.0
#1311935
Trying to set up service once I moved into my new apartment was a chore, and it shouldn't have been. And once I moved in my new residence, the nightmares continued. It took 3 weeks to have someone come out and set up service. This after the customer service personnel...
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1.0
I didn't like
  • Service appointments without notifications
#1311375
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Hotwire Communications - Internet connection issues

Informed that my area is out and sr we viceman has been dispatched to find issue.
#1310236
Wtf after booking a car, I sign up with hotwire so I can accessed the account, I am unable to login to the account. I am clueless in what is going on. I need help to change a reservation . please help confirmation number 3313156848. maria.pascall@yahoo.com message,...
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#1306295
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Hotwire Communications - Did reservation go through

Could I have someone call me. 7657499381 I can’t get through and have a guest ion about a reservation I made
#1288334
The company stopped sending monthly bills last month. It has been impossible to get a response from them trough their website or through their phone system. This company appears to be unaware of the needs to provide easy access and respond in a professional and timely...
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3.1
I didn't like
  • Lack of customer care
#1285317
I had Hot Wire come over for another service visit. I was present. I asked the rep why he had not hooked up the On Demand service in his last 4 service calls and he stated it was because we needed a power strip at the outlet. He had never put this in any notes or told...
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Anonymous
Chuck

I hope you overdraw your checking account with your On-demand wastefulness. How dare you blame a single underpaid employee for following his job instructions ?

2.1
I liked
  • Xxxxxx
I didn't like
  • Xxxxxx
#1278949

Contact Hotwire Communications

Mailing Address:
Hotwire Communications
PO Box 1187
Bala Cynwyd, Pennsylvania 19004-5187
United States
Phone:
(800) 355-5668
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I have been trying to get on demand working at my mothers apt for 6 months. The service tech has been there 3 times. He has not set up on demand although he has done part of the job each time. My mother is being billed for this service every month and we do not have...
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2.2
I didn't like
  • See report
#1273255