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My community is locked into a contract with this company, and they have no ability to resolve technical issues, and our community has no alternatives for internet. I've had issues for over a month now that they can't figure out - or aren't even trying. The speed is...
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1.4
I didn't like
  • Contracts
  • Monopoly they have
#966743
I needed to change my reservation from 12/7-12/9 to 12/8 12/10 bought insurance just in case my dates changed.clerk I talked to for the insurance said "perfect great idea this will protect you " thought for $10.00 it was worth it.now I'm told it's only for a medical...
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Anonymous
Anonymous

hilarious! wrong hotwire (they suck too though!)

Anonymous
Anonymous

I doubt this is Hotwire Communications. Hotwire Communications do not sell travel.

2.5
I didn't like
  • Stated above deceptive sales of insurance
#962378
HOA contracted them as the new provider. I was concerned due to the complaints but I am getting 15ms pings and 118mbit down/28 up for a 100/25 connection. Very little downtime in the past year as well. Only negative is that their DNS service can be slow so use a public...
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#958527

Hotwire Communications Internet Service Review

Hotwire Communications
#825362
Horrible service...my wifi and tv went out and i received an email that a tech would be her in TWELVE days.....so I have no internet nor tv for TWELVE days....there is NO EXCUSE....but they will certainly get my bill to me in a prompt manner
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Hotwire Communications Internet Service Review

Hotwire Communications
#778883
1.2
Details
Internet sucks, goes out on s daily basis wtf
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Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website

Hotwire Communications Staff Review

Hotwire Communications
#749997
The service was good and i cancel it because the subcontractors are something else i have this supervisor called "fernando" hitting on my wife while i was out of town ..i called hot wire and they did nothing ..thats why i dont want them in my house no more.
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Hotwire Communications Internet Service Review

Hotwire Communications
#744456
1.0
Details
Your csble service is horrobke ,i haveno choice to gzve it.Our development picked it eithout asking vondo owners opinion. When contract is up i will go door to door uf i have to get oeople to fight and get vomcast back
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Discounts and Special Offers
Exchange, Refund and Cancellation Policy
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Product or Service Quality
We have their Fiber Internet which is supposed to get 150 mbps download. I just did a speed test and we are getting 60 KBps download. That was, until it just went out completely. Now they say it will be almost a week until they get someone out to us. I get that 150...
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1.7
I didn't like
  • Speed to resolve issues
  • Quality
  • Reliability
#952728
HOTWIRE COMMUNICATIONS SUCKS ***! THIS THE WORST INTERNET SERVICE EVER I AM A STUDENT AND THESE MORONS CANT GET THEIR *** STRAIGHT I WENT THROUGH THIS LAST SEMESTER ALMOST CALLING THEM 10 TIMES AND THEY DO THIS *** THIS YEAR!!! THEY PROBABLY JUST TURN THE INTERNET OFF...
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My family was forced to go with Hotwire communications after our homeowners association switched from Comcast. I NEVER thought I'd be sad to see Comcast go, as from the beginning our experience with Hotwire has been a MAJOR disappointment. You have to keep an eye on...
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Absolutely the worst company you ever want to deal with. Also, you have NO CHOICE. Latest example: As of 11pm 8/24/2016 I have no internet service. I called Hotwire three times and I was not able to speak with a Level 2 support person as "they need to keep their...
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I live in a high rise in Miami and I've been forced to use hotwire communications because it's my building's sole internet provider. Unfortunately, in the year and a half I've been using their service, it's only been bad experience after another. Other companies I've...
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1.0
I didn't like
  • Technology
  • Service
#907071
I cancelled my internet service with Hotwire Comm. back in April 2011. It took them 12 months to close my account . Ocassionally I would get an email regarding a bill. I stop making payments with the cancellation.I responded with I cancelled my service back in 2011....
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Absolutely the worst company and service ever. Internet is always down, and the customer service reps always have an attitude. The book reason I have Hotwire is because my apartment complex requires it (complete rip off and monopoly). If you're gonna have bad Internet...
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Anonymous
Hotwire

Thank you so much for writing to us! We can best assist you if you message us in our FB mailbox with your name, address, phone number, and service issue: http://bit.ly/hwcHelp...