Hotwire Communications - Subpar Internet Pay Premium for Basic Service
Hotwire Communications is the worst ISP I've ever encountered. They promise high quality fiber optic to the home WITH BLAZING GIGABIT SPEEDS! (http://gethotwired.com/). Advertised speeds up to 20mbps, however I'm only offered 15mbps at their premium rate of service. What a joke.
Also the service I was originally offered was 15mbps down / 3mbps up. After numerous complaints of not being able to use VOIP they increased my upload to 5mbps. Even then I don't get the full 15/5 they promise.
These speeds are the highest tier of internet they offer and at a PREMIUM. I pay $130 a month for internet and tv. An equivelant service from Brighthouse is only $54/month. This is *** ludicrous. *** this company.
This reviewer shared experience about bad quality and wants this business to "provide broadband at a minimum of 25 mbps in accordance to newly proposed fcc regulations. provide pricing comprable to other available services. cut the contract with my community" as the author lost $3000. This person is overall dissatisfied with Hotwire Communications and uploaded a picture. The most disappointing about hotwire communications internet service at Hotwire Communications was monopoly they have and how much i pay Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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