Hotwire Communications - Subpar Internet Pay Premium for Basic Service
Hotwire Communications is the worst ISP I've ever encountered. They promise high quality fiber optic to the home WITH BLAZING GIGABIT SPEEDS! (http://gethotwired.com/). Advertised speeds up to 20mbps, however I'm only offered 15mbps at their premium rate of service. What a joke.
Also the service I was originally offered was 15mbps down / 3mbps up. After numerous complaints of not being able to use VOIP they increased my upload to 5mbps. Even then I don't get the full 15/5 they promise.
These speeds are the highest tier of internet they offer and at a PREMIUM. I pay $130 a month for internet and tv. An equivelant service from Brighthouse is only $54/month. This is *** ludicrous. *** this company.
More Review Details
|Exchange, Refund and Cancellation Policy|
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
What I disliked
- Monopoly they have
- How much i pay
- Reason of review:
- Bad quality
- Preferred solution:
- Provide broadband at a minimum of 25 mbps in accordance to newly proposed FCC regulations. Provide pricing comprable to other available services. Cut the contract with my community.
- Monetary loss:
- Product or service
- Internet Speed
- Review category
You May Also Like
- "MagicJack (MJ) works well for many people. However, if you introduce something as simple as a â€˜routerâ€™, then, MJ may have a hard time, as I have had. When..."
- "On Saturday August 3, 2013 the following unauthorized debit transactions appeared on my bank statement $199 07:28 pm AT 19:28 $199 07:34 pm AT 19:24 $199 07:38 pm AT 19:38..."
- "I received a $50 Debit card from T-Mobile issued by CitiBank ( a risky and frustrating process alone). At no time was I advised or did I agree to an..."
- "...I want my money back all 97 dollars before u ship me that fraud products u advertise..."
- "My Ipad screen arrived cracked. I have contacted them and got a "You will receive your refund once the post office refunds us" response. My order was February 27 and..."
- "You guys send me the wrong item this is not the one i order, the owner of this item was different name .....ayyayyayyyyy make me pissed off. I order a..."
- "Hi, My Order was Declined but it was already paid! I ordered an item from lazada which is "ZJ - 5802LD Mini Portable Android Bluetooth 2.0 58mm Thermal Receipt Printer..."
- "When times are tight and then you come across an ad that offers a great product for a great price, only to see it is false is sad. I didn't..."
- "In 18 months time they burned up my yard the first year, I suffered the embarrassment of a dirt front yard for the whole summer 2015. They came back in..."