Hotwire Communications - Terrible or no service
I have been trying to get on demand working at my mothers apt for 6 months. The service tech has been there 3 times.
He has not set up on demand although he has done part of the job each time. My mother is being billed for this service every month and we do not have the service. When I call customer service, they are clueless and unhelpful. No one at hotwire seems to be able to get this done.
This is the full explanation of the problem.
I find the cust serv reps rude and unhelpful. This company is literally stealing money from a little old lady every month and no one on is willing to do anything about it.
Reason of review: Poor customer service.
Monetary Loss: $200.
Preferred solution: Deliver product or service ordered.
Hotwire Communications Cons: See report.
Location: 1484 Brockett Rd, Tucker, GA 30084, USA
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