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1.0

Not easy to do but these guys are worse than Time Warner and Comcast combined. Their business model is to buy a five year contact with a POA for an exclusive service contract then provide horrible service.

Internet service is hit and miss at best going in and out randomly. Calling any of their customer service reps is a joke. Have to wait for ever to get anyone and if you do it's basically duh. The service guys are mostly untrained contractors who have no clue of the service or channels they provide.

Often takes days to show up for no service calls. If you live in Jupiter Florida try someone else!!!

Reason of review: Bad quality.

Monetary Loss: $100.

Preferred solution: Let the company propose a solution.

Hotwire Communications Cons: Any of it.

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