Hotwire Communications - Wifi went down and a service technician can't come out until 5 days from now
My internet went down 8pm Wednesday evening; I called the service line and they said it was down throughout my entire building and would be fixed within an hour/hour and a half. I wake up Thursday morning and it is still down.
I called and they tried to troubleshoot and nothing worked. So they tried to make me a appointment for someone to come out and fix it. No appointments until Monday . .
. FIVE DAYS from my call. FIVE DAYS! I work from home; they are costing me money!
And Kerry, or Cary, or Keri . .
. was none too helpful and didn't understand how FIVE DAYS before getting my wifi fixed was a problem!
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