Hotwire Communications - Worst Cable Company
Don't loose your time with this company. They don't respect their customers.
They use to scheduled to install their products and fail for 2 consecutive days. Never shows up and never call in advanced to let me know about this fail. They have big problem and their process. In a short time they probably disappear in this market where the customer as the most important asset for the serious company.
Why don't you guys hire a good company to review your process and fix basic problems like this.
Why don't your guys respect yours customers and work for delivery what we hired. Why don't you guys close yours doors and leave others works without yours problems.
Reason of review: Poor customer service.
Monetary Loss: $2000.
Preferred solution: Let the company propose a solution.
Location: 80 Riverside Blvd, New York, NY 10069, USA
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